Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the service. Similar technologies include local storage, session storage, and pixel tags — we refer to all of these as "cookies" in this policy.

2. How we use cookies

Kiddlo uses cookies for the following purposes:

• Authentication & security — We use cookies to keep you signed in, verify your identity, and protect against unauthorised access to your account. These are essential — the site cannot function without them.
• Preferences — We remember your location, search filters, and display settings so you don't have to re-enter them on every visit.
• Analytics & performance — We use analytics cookies to understand how parents use Kiddlo — which pages are popular, where users drop off, and how we can improve the experience. This data is aggregated and does not identify you personally.
• Payment processing — Our payment provider, Stripe, sets cookies that are necessary to process transactions securely and prevent fraud.

3. Types of cookies we use

4. Third-party cookies

Some cookies are placed by services we rely on. These third parties have their own privacy and cookie policies:

• Supabase — Provides authentication and database services. Sets cookies for session management and security.
• Stripe — Handles payment processing. Sets cookies for fraud prevention and secure checkout.
• Vercel — Hosts the Kiddlo website. May set cookies for analytics, performance monitoring, and load balancing.

5. Managing your cookie preferences

You have control over which non-essential cookies are active. Here's how:

• Browser settings — Most browsers let you block or delete cookies. Check your browser's help section for instructions. Note that blocking essential cookies will prevent you from signing in or using key features.
• Device settings — On mobile devices, you can manage cookies through your operating system's privacy settings.
• Opt-out links — Some analytics providers offer opt-out browser extensions. For example, Google Analytics offers an opt-out add-on for major browsers.

6. Data protection & your rights

Kiddlo is based in the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). Under these regulations, you have the right to:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Ask us to correct inaccurate or incomplete data.
• Erasure — Request deletion of your personal data, subject to legal obligations.
• Object — Object to processing of your data for analytics or marketing purposes.
• Portability — Receive your data in a structured, machine-readable format.

7. Children's privacy

Kiddlo is a marketplace for parents and carers. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to this policy

We may update this cookie policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we'll notify you by email or by posting a notice on the site. The "last updated" date at the top of this page shows when the policy was most recently revised.

9. Contact us

If you have questions about our use of cookies or your data, get in touch:

• Email — privacy@kiddlo.co.uk
• Post — Kiddlo Ltd, United Kingdom